Unibids Privacy Policy

Unibids™ Privacy Policy

Please read our privacy policy before using our website, application, or services

Version 2.2 – Last updated on 20-February-2025

1. Introduction

Unibids™ respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website (regardless of where you visit it from), or you use our application or services, or you give us data, and it tells you about your privacy rights and how the law protects you.
For the avoidance of doubt, this Privacy Policy applies to the services, applications, and websites provided and controlled by Unibids L.L.C-FZ, including Unibids.me, and those of the various other brands we trade under.
Our services comprise E-commerce sales and product auction services that we deliver by means of our website. Product purchases and related auctions can be achieved via our website or using our mobile application.
Any data processing associated with our services will occur only in accordance with this privacy policy.

2. Important Information

Purpose

This website, application, and services are not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this privacy policy so that you are fully aware of how and why we are using your data.

Controller

Unibids™ is the data controller and is responsible for your personal data. In some instances, we are also the data processor – although, in other instances, we use third-party processors. Details of these are included in this privacy policy.

Contact Details

Our full details are:

Unibids L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E

Website: https://www.unibids.me

Email: [email protected]

Changes to the Privacy Policy and Your Duty

We may change this privacy policy and terms and conditions from time to time to meet security requirements and standards. Any changes we may make to our privacy policy will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy. Changes will be effective from the date of update mentioned above.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our websites, we encourage you to read the privacy policy of every website you visit. You should contact these entities directly if you have any questions about their use of the information that they collect.

3. Personal Data

The website/mobile application may require you to register as a member and/or to otherwise provide certain information about yourself (for example, you may often be asked to provide certain information when you participate in the auction made available via this website/mobile application). When you submit such information, you agree to provide true, accurate, current, and complete information about yourself as prompted by the relevant registration form (such information being "Registration Data").
When you participate in the auction, you will be asked to enter your details to register, and you agree to maintain up-to-date Registration Data (from the ‘update details’ option) to keep it true, accurate, current, and complete.
Our use of Registration Data and certain other information about you is subject to our Privacy Policy. All personal information held by us will be held in accordance with the data protection laws of the United Arab Emirates.
When you register on our website/mobile application, you will be asked to give your email address and mobile number, which allows you to buy a product or participate in the auction. You agree to immediately notify us if you become aware of any unauthorized use of your email address and/or mobile number to [email protected], and we cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

4. The Data We Collect from You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data includes first name, last name, phone number, title, date of birth, and gender.
- Contact Data includes postal address, email address, and telephone numbers.
- Technical Data includes Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website, mobile application or use our services.
- Usage Data includes information about how you use our website, mobile application, and services, the third-party listed organizations you were looking for, and those you contacted.
We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website or service feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you.
We do not collect, store, share, sell, lease, or rent any credit/debit card details and personally identifiable information to any third parties.

5. How is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:
- Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
  - Use our services;
  - Contact us about queries concerning our services;
  - Give us feedback about our services;
- Make a complaint
- Automated technologies or interactions. As you interact with our website and mobile application and use our services, we may automatically collect Technical Data about your equipment, browsing actions and patterns, and device type, as well as your phone number when you use our services. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our cookie policy below for further details.
- Third parties or publicly available sources. We may receive personal data about you from a regulator if you register with them a complaint about us, as well as the following Technical Data from the following parties:
  - analytics providers, such as Google-based; and
  - search information providers, such as Google, Yahoo, and Bing.

6. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need it to provide our services to you or deal with your query, feedback, or complaint you send to us.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.

Purposes for Which We Will Use Your Personal Data

We have set out in the table below a description of all the ways we plan to use your personal data and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us by sending an email to [email protected] if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose/Activity	Type of Data	Lawful Basis
To provide our services to you	Identity Contact	Necessary for our legitimate interests (to operate our business effectively).
To send you a marketing message in relation to similar services you have interacted with (e.g., new products, auctions, etc.). By choosing to interact with our services by SMS text message, telephone, online, or by post, you will be indicating that you consent to receive marketing messages from us to your device in respect of similar products and services. By providing your mobile number and/or email address, you are agreeing to receive SMS and/or email marketing from Unibids™. We will only ever send you alerts and offers that are relevant and that we feel that you will benefit from and be interested in.	Identity Contact	Necessary for our legitimate interests (to operate our business effectively). Necessary for our legitimate interests (to provide you with information on services that may be of interest to you). NOTE: you can avoid receiving these communications by emailing us at the email address provided stating that you do not wish to receive further communications from us.
To deal with any of your queries, feedback, or complaints.	Identity Contact Technical Usage	Necessary to comply with a legal obligation. Necessary for our legitimate interests (to keep our records updated and to study how customers use our services).
To comply with our legal and regulatory obligations (including our associated liaison with a relevant regulator).	Identity Contact Technical	Necessary to comply with a legal obligation.
To administer and protect our business and our website and application (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).	Identity Contact Technical	Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganization or group restructuring exercise). Necessary to comply with a legal obligation.
To use data analytics to improve our websites, applications, and services.	Technical Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website and application updated and relevant, to develop our business, and to inform our marketing strategy).

Change of Purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us by sending an email to [email protected].
If we need to use your personal data for an unrelated purpose, we will notify you, and we will explain the legal basis that allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

7. Cookies

Like almost all other websites, we use cookies, which allow us to provide you with the best experience we can when you visit our website.
Cookies are small text files that are placed automatically on your computer or mobile device when you browse the web.

Why We Use Cookies

We use cookies to support the functionality provided by Google Analytics to compile visitor statistics such as:
- How many people have visited our website;
- What type of device they are using (which allows us to make sure visitors to our websites enjoy an excellent experience regardless of the device type);
- How long they spend on the website, what pages they look at, and so on.
We use this information to continuously improve our website and application and refine our services. These web analytics services also let us know how visitors arrive at our website (for instance, either from a search engine site or a direct link) and whether they have been here before.

Granting Us Permission to Use Cookies

If the configuration of your web browser that you are using to view this website is set to accept cookies, we take this and your continued use of our website as confirmation that you are happy for cookies to be used by Unibids™. Details are provided below about how to stop or prevent your browser from accepting cookies from our website. However, this may cause our website to stop working in the way you would expect.

Disabling Cookies

You can usually disable cookies by adjusting your web browser settings to stop them from accepting cookies. However, this will likely limit the functionality of our website (and most of the others you visit using that web browser).
The method for disabling cookies and adjusting the cookie settings will depend on which web browser you are using.
Instructions for doing this in the most common web browsers below can be found on their relevant websites or documents:
- Firefox
- Google Chrome
- Microsoft Edge
- Safari
For more information, you may wish to visit www.allaboutcookies.org, which contains comprehensive information on how to manage cookies using a wide variety of web browsers.

8. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 6 above.
- Internal Third Parties (as set out in the Glossary).
- External Third Parties (as set out in the Glossary).
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

9. International Transfers

Whenever we transfer your personal data out of the Country, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
- Where we use certain service providers, which give personal data the same protection it has in the Country, or we may transfer your data to them in other circumstances where it is necessary for us to perform the use of our services.

10. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We strictly follow Information Security guidelines, thus restricting unauthorized access to your personal data. However, we cannot guarantee the security of any personal information that is already disclosed online.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

11. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
We retain your Contact and Identity Data for five years after it is collected. The data associated with the SMS service is retained for 12 months after the relevant SMS message is sent before being securely deleted.
In some circumstances, you can ask us to delete your data. See the relevant section of the Glossary in paragraph 12, which sets out your data subject rights.

12. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You can read more about these rights in the Glossary in paragraph 13 below, which describes your data subject rights.
If you wish to exercise any of the rights set out above, please contact us by sending an email to [email protected]
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need from You?

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

13. Glossary

Lawful Basis for Processing

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us. You can contact us by sending an email to [email protected]
Complying with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Internal Third Parties

Other companies within the same group as Unibids.me (that is, having common shareholders and directors) acting as processors and who are based in the Country provide and use shared IT and system administration services and undertake leadership reporting.

External Third Parties

Secure data center providers whose services we use as part of providing our services and the SMS service.
Professional advisers acting as joint processors and controllers, including lawyers, bankers, auditors, and insurers based in the Country who provide consultancy, banking, legal, insurance, and accounting services.
Regulators and other authorities acting as processors or joint controllers based in the Country who require reporting of processing activities in certain circumstances.

Your Legal Rights

You may have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request the erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us to continue to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation that makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information, which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.